Help Center

Cairo and Giza: 1 to 3 business days.
Other governorates: 2 to 5 business days.
Friday is not counted as a business day.

Shipping is free on orders over LE 2,500. Below that, the delivery fee for your area shows at checkout before you pay.

You get an SMS and email with a tracking link as soon as your order ships. You can also track it with Bosta using your tracking number.

Message us on WhatsApp as soon as possible with your order number. We will do our best to help, but changes may not be possible once the order has shipped.

Yes. You can open your package and check every piece in front of the courier before you accept it. The order is accepted or returned as a whole.

Cash on delivery across Egypt, or pay online by card, wallet or installments at checkout. Installment options depend on your provider and show at checkout.

Choose any crewneck and any sweatpants from Build your set. Once both are in your bag, the set price applies automatically. No code needed.

Every product page has a size guide in cm and the height, weight and size of the model in the photos. Still not sure? Send us your height and weight on WhatsApp and we will suggest a size.

Wash inside out in cold water with similar colours, avoid bleach and high heat. Dry knitwear flat. Always follow the care label.

You can return or exchange within 20 days of delivery, as long as the piece is unworn, in its original condition and with its tags.

Use the return and exchange portal with your order number, or message us on WhatsApp. Read the full policy.