Help Center

Delivery, payments, sizing, returns and exchanges. Find the details here, or contact BROEK for help.

Buy 2, Get 1 Free

How do I get my free item?

Add any 2 items from Paid Items — Jeans, Vests, Tailored Pants & selected Limited Drop Pants, then add 1 item from Free Picks to the same bag. You need to add your free pick yourself.

Can I build more than one set?

Yes. Every 2 eligible Paid Items unlock 1 Free Pick: 4 Paid Items + 2 Free Picks, or 6 Paid Items + 3 Free Picks.

Do Free Picks count toward the 2 Paid Items?

No. Only items in the Paid Items collection count toward the required pair. Free Picks need a qualifying pair in the same bag. Extra Free Picks beyond your allowance are charged at their listed price.

Do I need a discount code?

No code is needed. The discount applies automatically to a qualifying bag. Check the discount and final total before placing your order. The offer cannot be combined with other product or order discounts. Eligible free shipping can still apply.

Which items are excluded?

Eligibility is determined by the linked Paid Items and Free Picks collections. Selected Limited Drop pants are included as Paid Items, and selected Limited Drop tees and polos are included as Free Picks. BACK TO ’86 pre-order pieces are excluded unless they appear in one of those linked collections.

How long is the offer available?

Limited time. Styles and sizes are moving fast. place your order now.

Can I exchange an offer item?

20-day exchanges are available under our Returns & Exchanges Policy. Check the size guide before ordering.

Quick Links

Orders & Delivery

How long does delivery take?

Cairo and Giza: 1–3 business days. Other governorates: 2–5 business days. Friday is not counted as a business day. Exact delivery fees and available options appear at checkout.

How can I track my order?

You will receive a tracking link by SMS or email once your order ships. You can also track your shipment with Bosta using your tracking number. If you cannot find it, contact us with your order number and the phone number used at checkout.

Can I change or cancel my order?

Contact us as soon as possible with your order number. We will do our best to help, but changes or cancellations may not be possible once the order has been processed or dispatched.

Can I inspect my order before accepting it?

Yes. You can open and inspect your order in the courier's presence before accepting it. Trying items on or accepting only part of the shipment is not available.

Payments

Is Cash on Delivery available?

Yes, Cash on Delivery is available across Egypt. Card, wallet and installment payments through Kashier are also available at checkout. Installment availability and terms depend on provider eligibility and are shown at checkout.

Sizing & Product Care

How do I choose the right size?

Fit can vary by product and colour. Check the size guide and fit notes on the product page before ordering. For personal sizing help, contact us with your height, weight and preferred fit.

How should I care for my BROEK pieces?

Always follow the care label attached to the item. Wash similar colours together, use a gentle cycle when appropriate, avoid bleach and avoid direct high heat on prints or delicate fabrics.